Why do i get this window come up?

[Jimmy Gibson]

It seems every time i use Ebay and other web pages i get this pop up box come up it reads

AN UNHANDED EXCEPTION OCCURED IN THE 3rd PARTY MODUAL
AND WILL BE CLOSED

.If i save it,it comes up as a DMP FILE along with this 64CEC5A5-12AO-4B08-9,and i delete it,but the next time i go on Ebay and open up an item up it comes again.

How do i get rid of it?it is driving me nuts.

Any help would be great,thanks.

Jimmy.

[Jimmy Gibson]

It seems every time i use Ebay and other web pages i get this box come up it reads

AN UNHANDED EXCEPTION OCCURED IN THE 3rd PARTY MODUAL
AND WILL BE CLOSED

.If i save it,it comes up as a DMP FILE,and i delete it,but the next time i go on Ebay and other sites and open up an iten up it comes again.
I also get this.. 64cec5a5-12a0-4b08-9 i don`t have a clue what all these mean.

How do i get rid of it?it is driving me nuts.

Any help would be great,thanks.

Jimmy.

[Wiz Feinberg]

Does this file have a name? Do you get a Save/Open box containing the file? Tell us the prefix before .zip.

First off, clear your browser's cache completely, deleting all Temporary Internet Files. Close and re-open the browser. Go to a safe website, like www.cnn.com, or www.foxnews.com and see if this zipfile dialog re-appears.

What anti-malware programs(s) are you running? Are they fully up to date? When did this start?

[Cal Sharp]

If you're using IE, for some reason, it could be a problem with one of the installed toolbars. Try turning them off or disabling them if you can.

[Pete Nicholls]

If the previous doesn't work for you, and you are using IE, you can try a reset of the browser: Go to Control Panel, Internet Options - click the advanced tab, then choose "restore advanced settings" and then choose "reset". Un-check the box when prompted and then click apply.